Shipping policy
Shipping Policy
Processing Time Orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Canada-Wide Shipping We ship across Canada using reliable carriers. Shipping costs are calculated automatically at checkout based on the order weight and delivery address.
Free Shipping Free shipping is available on qualifying orders. The minimum order amount for free shipping is displayed at checkout.
Local Delivery — Vancouver We offer local delivery within Vancouver by our own couriers. Delivery details and rates are available at checkout.
Local Pickup Local pickup is available. Address and pickup times will be confirmed at checkout.
Delivery Times Estimated delivery times after order processing:
- Lower Mainland (Vancouver area): 1–3 business days
- British Columbia: 2–5 business days
- Rest of Canada: 5–10 business days
Delivery times are estimates and may vary due to carrier delays or weather conditions.
Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.
Questions? If you have any questions about your shipment, please contact us — we're happy to help.